Tuesday, April 06, 2010

Amazon Sucks!

Is there really any other way to say it? Nope; Amazon sucks!

I feel a little silly for ever selling items with them in the first place - they charge 70% more than Half.com for most items. No, that is not a typo - 70%. I recently complained to Amazon customer service, and they their idiotic response was really laughable. They explained that if I sell something for $3.75, They will give me 87 cents and keep the rest for fees. That means, you get less than 25 percent for an item like this. I never posted items this cheap on Amazon - but the fact that they use this as an example is baffling - who wants to give away 76% percent comission? Morons, that's who.

More recently, a customer complained that they had not received a package that I personally dropped off at the post office. This complaint was filed on a holiday. The very first business day I responded, explaining that I shipped an item and notified the seller on 2/10 and that I would immediately check with the post office to try to locate the item ASAP. My customer feedback is 100% positive. Anyway, a few hours later, Amazon said they would refund the item and charge my account. They gave me no possible chance to follow through. None.

Now, there is an $80 book in the postal system on its way to a buyer who has already been refunded. Who gets to pay the $80? Not the billion dollar company with horrid customer service, but rather the poor student that needs the $80 to buy his next textbook. Make sense?

So, if you like to be robbed with ridiculous commission rates and treated like trash by Amazon reps, stick with them! Otherwise, try Half.com or eBay.... Good day.

Further Reading:
Amazon Sucks:

Selling on Amazon.com Sucks! (Hilarious Comments Section)

Amazon.com Sucks.


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